I wish everyone a Happy Thanksgiving, no matter what it may take to make that happen. I especially want security, law enforcement, and health care professionals who will work through the holiday to have peaceful shifts. If they’re not peaceful, I hope they’re manageable and all goes well.
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The decision in the case of Kyle Rittenhouse has opened doors for “open carry” situations for people who are underage. While I have many emotions about Rittenhouse’s trial, I’m mostly filled with questions about matters of law going forward.
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Three things that can increase your value as a security professional are your background, your training, and your education.
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Security guards need to remember that they provide a valuable service, even if they only do the work for a short time. They should be proud of that. Guards must make sure their pride shows up in everything from their professional appearance to their updated training.
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Are you working as a security guard to make some money for a while? Are you just starting out as a guard as a way into the security profession? If so, I hope you’re thinking about ways to take full advantage of your career options.
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My most powerful business practice is my belief in Plan B. B = Backup. You need a backup plan because you never know when life is going to hit you with the unexpected. Like a pandemic and cancer sandwich.
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In Rent-A-Cop Reboot, I wrote that the ultimate form of customer service that a security professional provides is when they’re more concerned about a client’s safety than the contract specifies.
There are many ways for working people to provide good customer service, which is more important than ever since the pandemic.
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