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Personal Message

The Blessings Of A "Plan B" For Your Business

November 09, 2021

My most powerful business practice is my belief in Plan B. B = Backup. You need a backup plan because you never know when life is going to hit you with the unexpected. Like a pandemic and cancer sandwich.

Patience

November 11, 2021

In Rent-A-Cop Reboot, I wrote that the ultimate form of customer service that a security professional provides is when they’re more concerned about a client’s safety than the contract specifies.

There are many ways for working people to provide good customer service, which is more important than ever since the pandemic.